Privacy Policy
Ms Titu Hardware is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Information We Collect
- Personal identification information (Name, email address, phone number) when you contact us or make a purchase.
- Transaction details when you purchase products from our store.
- Non-personal information such as browser type, operating system, and website usage data.
How We Use Your Information
- To process your orders and provide the products you purchase.
- To improve our products and services based on your feedback.
- To send periodic emails about new products, special offers, or other information we think you may find interesting.
- To improve our website based on the information and feedback we receive from you.
Information Protection
We implement a variety of security measures to maintain the safety of your personal information. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
Terms and Conditions
Welcome to Ms Titu Hardware. By accessing our store and purchasing our products, you agree to be bound by the following terms and conditions.
Product Information
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available in our store. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors.
Pricing and Payment
All prices are in Indian Rupees (₹). We reserve the right to change prices for products displayed at any time. Payment must be made in full before products are delivered unless otherwise arranged.
Returns and Refunds
Products may be returned within 7 days of purchase if they are defective or damaged. The product must be in its original packaging and condition. Refunds will be processed within 14 business days of receiving the returned product.
Limitation of Liability
Ms Titu Hardware shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or your inability to use our products.
Shipping and Delivery
We offer delivery services within Ramgarh and surrounding areas. Delivery charges may apply based on distance and order size. We aim to deliver all products within 3-5 business days for in-stock items.
In-Store Pickup
Customers may choose to pick up their orders at our store location. You will be notified when your order is ready for pickup. Please bring a valid ID and order confirmation when picking up your order.
Order Changes and Cancellations
Orders can be changed or cancelled within 24 hours of placement. Once an order has been processed for shipping, changes may not be possible. For order changes or cancellations, please contact us at +91 6396674021.
